CorptechIT provides Online Training by experienced IT professionals. Our faculties dedicated to complete your course as per the schedule given. We record the classes from your end to refer the classes once again whenever is required. Salesforce Online Training being a really important module, we have taken precise steps in teaching a full-fledged Salesforce Online Training course curriculum that covers all the concepts. Our customer support team and trainers will solve all your queries as and when required. Salesforce Online Training has got the right training that can fulfill a candidate’s training expectations. We see to that the value and quality of our Salesforce Online Training will not be compromised at all. We will market your resume in USA, UK, SINGAPORE, NEWZELAND, CANADA, AUSTRALIA, JAPAN, SWEDEN, SOUTH AFRICA. We clarify your questions during the training even after the course completion. After completion of training we will help you to assist you to get certified on Salesforce . We will give you 100% Satisfaction.
Salesforce Online Training Course Content
How will they get trained?
- We will make you aware right from the basic building block
- Acquaint you with real time case studies
- Live examples
- Practice assignments
- Doubt Clearing sessions
- Regular interaction
- Regular Feedback
- Personal attention
How technically and practically are we different?
- Training from industry experts.
- Practical real time based scenario.
- No Cramming, total understanding of concepts.
- Regular tracking of progress
Why is there so much Demand?
- Salesforce is a Cloud based CRM solution
- No 1 CRM in World
- Most sought after due to faster time to market
- Huge demand for Certified Professionals
- Easy to Learn
Detailed Course Content
We have classified the different sections in the Development, Admin and Testing.
The detailed syllabus is present at the bottom of the screen.
Development
- SOQL & SOSL
- Introduction to OOPS Concept
- Developer Console
- Apex Trigger Introduction & Implementation
- Email To Case, Web To Case, Phone To Case
- Apex Classes
Advanced Development
- Collection – List, Set, Map
- API familiarity’
- Batch Jobs
- Deployment Methods – Change Sets & Eclipse
- Best Practices
- Webservices and Web Callouts
- Code Bulkification
- How to leverage PDF generation
- Wrapper Objects
- Apex Emails
Integration
- Exposing Apex Methods as web services
- REST API
- Soap API
- GET
- POST
- PUT
- PATCH
- DELETE
- HEAD
- OPTIONS
- Invoking call outs using Apex
- Deploying Apex
- Connected apps
- OAUTh
- Single Sign on Settings
- Remote Sites
- Workbench Usage
- Using Rest/Soap Web Clients For Testing
- Test Classess for Webservices
- Using IFrames
Visual force Development
- Introduction to Visual force (Examples)
- Standard Controllers
- Standard List Controllers
- Controllers and Controller Extensions
- Overriding Buttons, Links, and Tabs with Visual force
- Components – Intro
- Dynamic Visual force Bindings & Components –Intro
Testing
- Apex Test Classes
- Debugging
- Checking for permissions
- Debug & System Log – Purpose and Use
Administration
Data Validation
- Data Quality Need Explanation
- Validation Rules – (Purpose and examples)
- Record Locking with Validation Rules
Workflows
- Workflow Rules – Types
- Field Updates & Email Alert with examples
- Complex example of Workflow
Approval Process
- Business process of Approvals
- Simple Approval Process
- Branch Approval Process
Users and Security
- User Setup – types and licenses, Login History
- Roles & Profiles
- Record, Object and Field Level Security
- Managing Users – OWDs
- Sharing Rules
- Groups & Queues
Organization Data
- Email Templates
- Outbound Messages – Purpose
- Data Loader – Purpose and Example
- Import Wizard Purpose
Reporting
- Purpose of Reports
- Tabular, Summary and Matrix Reports (Examples of each)
- Join Reports
- Analytic Snapshots
- Report Type and Purpose (Example)
- Dash board Creation and purpose, home page
DETAILED TRAINING SYLLABUS
Section 1 : Cloud Computing Concepts
- Introduction
- Evolution of Cloud Computing
- Comparisons with other computing techniques
- Key characteristics of cloud computing
- Advantages/Disadvantages
- Classification of Cloud Computing
- Based on as a service model
- PAAS (Platform as a service)
- SAAS (Infrastructure as a service)
- IAAS (Infrastructure as a service)
Based on deployment or access model
- Public Cloud
- Private Cloud
- Hybrid Cloud
- Statistics of Cloud Computing and Web
- Web 1.0 Vs Web 2.0 Vs 3.0
Section 2: CRM Concepts
- What is CRM?
- Common business issues faced by companies today
- How CRM can help?
- What CRM brings to business?
- Evolution of CRM
- Business value of CRM
- What CRM means to you as a user?
- Customers benefiting from CRM
- A view of available of CRM products from IT industry
- Compare Salesforce.com CRM with other CRM products
Section 3: Salesforce.com Overview
- Overview of products
- Sales Cloud and Jigsaw
- Service cloud and Remedyforce
- Chatter and Radian6
- Custom Force.com, Database.com, Heroku
- Appexchange
- Editions and Pricing
Section 4: Sales Could Concepts
- Home Page, Tabs, Apps, Tab Home Pages, Record, Detail Page, Related lists and Sidebar
- Understanding Leads and Opportunities
- Adding A Lead
- Converting A Lead
- Adding An Account
- Team Contacts
- Edit An Account Record
- Adding An Opportunity
- Adding A Product To An Opportunity
- Sales ID
- Adding A Contact
- Adding A Task
- Creating A View
- Connect To Microsoft Outlook
- Send And Add An Email
- Activity History
- Logging A Call
- Submitting A Case
- Documents Tab
- Campaigns
Section 5: Service Could Concepts
- Create Case
- Manage Cases
- Researching and Resolving Cases
- Communicating the Outcome
- Automate case management
- Capturing and associating cases efficiently
- Helping customers helping themselves
- Improving productivity
Section 6: Apex World’s First Cloud Computing Language
- Introduction to Apex Code
- Language Constructs
- Invoking Apex
- Classes, Objects and Interfaces
- Apex Design Patterns
- Testing Apex
- Dynamic Apex
- Batch Apex
- Debugging Apex
- Developing Apex in managed packages
- Exposing Apex Methods as web services
- Invoking call outs using Apex
- Deploying Apex
Section 7: Visualforce Custom user interfaces
- Introduction and Tools
- Styling VF pages
- Standard Controllers and Standard List Controllers
- Custom Controllers and Controller Extensions
- Advanced examples
- Overriding buttons, links and tabs with VF
- Using static resources and custom components
- Dynamic VF Bindings and Components
- Integrating e-mail with VF
- Rendering Flows with VF
- Templating with VF
- Developing for Mobile Devices
- Adding VF to force.com AppExchange App
- Using JavaScript in VF Pages
- Best Practices