Tel: +1 (707) 320 - 1049
Email: info@corptechit.com
UI/Web Professional IT Training CenterBuilding World Class IT Professional Online TrainingOwn your future learning new skills online

UI/Web Professional IT Training Center

CorptechIT has fast become one of the most sought after disciplines by companies today

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Building World Class IT Professional Online Training

For the skilled manpower in high end technology courses like SAP, SAP-MM, SAP-WM, SAP-SRM, SAP-PP, SAP-SD, SAP-FICO, SAP-APO, SAP-BW/BI,SAP HANA and ERP domains.

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Own your future learning new skills online

CorptechIT is all the more effective as it is very flexible and convenient and can be undertaken at any time even by working professionals.

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Servicenow Administration

CorptechIT provides Online Training by experienced IT professionals. Our faculties dedicated to complete your course as per the schedule given. We record the classes from your end to refer the classes once again whenever is required. Servicenow Administration Online Training being a really important module, we have taken precise steps in teaching a full-fledged Servicenow Administration Online Training course curriculum that covers all the concepts. Our customer support team and trainers will solve all your queries as and when required. Servicenow Administration Online Training has got the right training that can fulfill a candidate’s training expectations. We see to that the value and quality of our Servicenow Administration Online Training will not be compromised at all. We will market your resume in USA, UK, SINGAPORE, NEWZELAND, CANADA, AUSTRALIA, JAPAN, SWEDEN, SOUTH AFRICA. We clarify your questions during the training even after the course completion. After completion of training we will help you to assist you to get certified on Servicenow Administration . We will give you 100% Satisfaction.

Servicenow Administration Online Training Course Content

Audience

  •  Functional, Administrators and Implementers
  •  Any Programmers
  •  Database Developers/Administrators
  •  Testing Professionals
  •  Enterprise Resource Planning Professionals
  •  Customer Relationship Management Professionals
  •  Business Intelligence Professionals
  •  Business Process Management Professionals
  •  Middleware TL consultants professionals
  •  Any degree Fresher’s
  •  HP Service managers professionals
  •  BMC Remedy professionals
  •  Computer Associates Service Desk Managers professionals
  •  IBM Smart Cloud Desk Engineers professionals
  •  ITSM/ITIL professionals
  •  Ticketing tl Professionals
  •  Business Analyst/System analyst

Introduction to Service Now

  •  What is Service Now
  •  Why and who can use Service Now
  •  Concept of cloud computing in Service Now
  •  Introduction to ITIL foundation
  •  Navigation and users
  •  Helpful portals, releases

Incident Management 

  •  Overview
  •  Incident management process
  •  Continual service improvement to incident management

Change Management 

  •  Overview
  •  Change management process (Raising, planning and Authorize)
  •  Change management workflow and change task
  •  Continual service improvement to change management

Problem Management

  •  Overview
  •  Problem management process (identify, Investigate, Resolve)
  •  Problem management workflow and problem task types
  •  Continual Service improvement to problem management
  •  Context menu

Asset and Configuration management

  •  Introduction to CI and Asset
  •  Class and category CI
  •  Model and type of assets
  •  CMDB Plug-in and CI Relationships

Knowledge Management

  •  Overview
  •  Knowledge Management Roles
  •  Application and Modules
  •  Using Knowledge
  •  Creating Knowledge
  •  Translating Knowledge
  •  Tracking and Reporting on Knowledge

SLA & SDLC

  •  Introduction to SLA,OLA and UPC
  •  SLA Workflow
  •  Service Level Agreement
  •  SDLC In Service now
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